4.9/5 on Google

Smart access for your building, in one app

Control access, manage visitors, and keep your residents informed — all in one platform

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CITOApp - Control de Acceso Inteligente
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Features

Everything your community needs

A complete platform that replaces the traditional intercom and adds features that never existed before

Real-Time Voice & Video

HD voice and video calls between the entrance and apartments, from anywhere with internet.

Web Concierge

Control panel for the concierge from any PC or tablet. No installation required, 100% web-based.

Secure Access

Full control of who enters and when. Timestamped records with photos of every access event.

QR Guest Pass

Generate a unique QR code for your visitors. Valid for however long you define.

Facial Recognition

Hands-free access. No keys, no cards. Just the resident's registered face.

Vehicle Access

Automatic license plate reading for barrier or gate opening without leaving the car.

Package Management

Automatic notification to the resident.

Zero Maintenance

No cables, no obsolete hardware. Automatic cloud updates.

Parking Management

Manage building parking in real time: visitors, residents, and owners.

Mobility

Use your smartphone to communicate with your building's concierge from anywhere. No more running to answer the door.

NFC Card

For those who prefer a more traditional access method, use proximity NFC cards for each resident, simplifying building access.

Support

All our plans include support managed by real humans. No bots. You'll always have reliable technical assistance.

Numbers that support our value proposition

8
Years of history
300M
Records generated
47+
Active communities
19000+
Satisfied residents
4.9
Google rating
How it works

Activate your community in 3 steps

No construction, no cables, no disruptions. In 1 to 3 business days your community is up and running.

01

Download CITOApp

Available on the App Store and Google Play. Create your account and set up your profile in minutes.

02

Welcome Email

You receive access to the admin panel. Import the residents list and configure access permissions.

03

Auto-Configuration

The system configures itself. Residents receive an invitation by email and are ready immediately.

Google Play

Descargar

App Store

Descargar

CITOApp - Como funciona
New

Totem 2.0

The smart hardware for your building entrance

Designed for modern communities. Combines HD video calls, facial recognition, NFC reader, and QR scanner in a single weather-resistant device.

HD Video Calls
Facial Recognition
NFC Reader
QR Scanner
IP65 Water Resistant
7" Touch Screen
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Comparison

CITOApp vs. Traditional Intercom

Compare both options and make an informed decision

Feature
Traditional Intercom
CITOApp
Cables & hardware
Availability
Annual maintenance
Access control
Installation cost
Updates
Visitor log
Real customers

What our customers say

Verified reviews from administrators and residents who trust CITOApp.

Google

“Super easy and friendly, the setup process is fast, the admin console is simple and efficient! As a community, Condominio Portal del Parque is amazed and grateful to the CITOApp team for their support!!!”

José Puga

José Puga

Administrador · Portal del Parque

Free download

Download CITOApp now

Available on the main app stores. Free for residents.

Download on

Google Play

Download on

App Store

Free for residents. The community pays for the plan.

CITOApp videollamada
FAQ

Frequently asked questions

Everything you need to know before deciding

Between 1 and 3 business days, without disruptions to the building. No construction or new cables required.
Yes. CITOApp works from anywhere in the world with an internet connection. You can receive visitors and open the door from overseas.
They can use NFC cards or manual access through the concierge. No one is left without access.
Yes. No penalties. Just 30 days' notice. No forced retention clauses.
100% human. No chatbots. You can submit a ticket or call (Plans M & L) and a real person will always assist you.
Yes. We use end-to-end encryption (E2E). Every access is logged with exact time and a photo of the visitor.
You can remotely delete your account and block access from any other device. The concierge can also manage this.
Up to 7 users per unit. Perfect for large families or shared living arrangements.
Yes. CITOApp works in parallel with your existing intercom. There is no penalty for keeping both.
No. Training is free and the platform is so intuitive that anyone can master it in minutes.

Have another question? Our team responds in minutes.

Talk to the team
Blog

Blog & resources

Learn about access technology and community management

View all articles
Guía de seguridad para edificios sin complicaciones

Guía de seguridad para edificios sin complicaciones

Esta guía de seguridad para edificios ayuda a administradores a controlar accesos, visitas y entregas con trazabilidad y menos fricción cada día útil.

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Reconocimiento facial vs llaves físicas en condominios

Reconocimiento facial vs llaves físicas en condominios

Reconocimiento facial vs llaves físicas: compare seguridad, trazabilidad y operación para elegir el acceso ideal en su condominio o edificio residencial.

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Control de acceso facial en condominios modernos

Control de acceso facial en condominios modernos

El control acceso facial moderniza la entrada de condominios: reduce tareas manuales, registra ingresos y mejora la experiencia diaria de residentes.

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Mejores apps para administración de condominios

Mejores apps para administración de condominios

Conoce las mejores apps para administración de condominios y elige una plataforma para mejorar accesos, visitas, pagos y trazabilidad diaria operativa

Read article
Contacto

Let's talk

Tell us about your community and we'll prepare a personalized proposal

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